Can I exchange a product to a bigger/smaller size?
Yes, you can!
Please make sure these are observed when exchanging an item:
- you are returning
an(the) item(s) within 14 days of receiving it
- the item(s) is(are) not washed, worn, and/or damaged (in good condition with the tag still intact)
- you are willing to wait for us to receive the item(s) first sending the replacement
- you are willing to shoulder the shipping cost of returning the item(s)
- A store credit or a refund will be processed if in case the size in exchange is not available. (Shipping fee is non-refundable)
Prior to sending it back to us, please be sure to contact firstname.lastname@example.org so we would know firsthand of your intention prior to receiving the item(s).